Never miss a call again. 24/7 AI voice agents that answer phones naturally, book appointments, qualify leads, and handle enquiries — in your language, on your existing business phone numbers, anywhere in the world.
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Audelo lets you create unlimited custom voice agents that answer your business phone numbers exactly like a human receptionist — but they never sleep, never take holidays, and scale instantly to handle any call volume.
Set your agent's name, personality, greeting, and specialised knowledge — no coding needed.
Link your existing business number or provision a new one from your dashboard in seconds.
Run synthetic test calls to perfect your agent's responses, then flip the switch and go live.
Full transcripts, call summaries, live supervision, and analytics — all in your dashboard.
Built for businesses of all sizes — from local SMBs to multi-location enterprises — that need reliable, scalable, professionally voiced phone support.
Your agents answer every call, every day — public holidays, after hours, and weekends included.
Natural, conversational speech with customisable tone, formality, empathy, and energy levels.
Agents check live calendar availability and confirm bookings on the spot — no back-and-forth.
Ask qualifying questions, capture contact details, and route hot leads straight to your team.
Listen in silently, whisper coaching to your agent, or take over a call instantly from your dashboard.
Every call is transcribed and summarised automatically — searchable and exportable.
Connects with Google Calendar, Calendly, HubSpot, Salesforce, and more out of the box.
Schedule automated outbound calling campaigns for reminders, follow-ups, and lead nurturing.
Agents speak 15 languages — English, Spanish, Portuguese, Mandarin, French, Hindi, Arabic, and more.
Meets Australian Privacy Principles, GDPR (EU & UK), and US data privacy standards — with a published privacy notice for all markets.
Every call on Starter and above is automatically scored on 10 conversation dimensions, with AI coaching suggestions on Pro and Enterprise.
Your agent improves itself by analysing real call transcripts and proposing prompt updates.
Split traffic between two agent versions and let the platform pick the winner with statistical significance.
Record a 15–30 second sample and your agent answers in your own voice.
Upload PDFs or Word documents — your agent reads them and answers caller questions accurately.
Ring your humans during business hours, hand off to AI after-hours and on holidays.
Upload your own track or generate one with AI — per-business default for transfers and queues.
Agent looks up live information during calls — pricing, availability, opening hours, news.
Agent sends booking confirmations, links, and follow-ups by text mid-call.
AI-generated callers test your agent at scale and grade its performance automatically.
Programmatic access for developers — initiate calls, fetch transcripts, react to events. Official TypeScript SDK included.
No hidden STT, TTS or LLM fees — AI voice, telephony, transcription & summaries bundled into one simple rate. Prices in AUD + GST.
Annual billing locks in 2 months free. Cancel anytime.
Drag to your expected call volume — we'll show you the best plan
Highlighted plan = best value at your volume. Annual pricing applied when annual toggle is on.
| Feature | Explorer | Starter | Pro | Enterprise |
|---|---|---|---|---|
| Core | ||||
| Included minutes/month | 20 | 60 | 300 | 1,500 |
| Overage rate | $0.39/min | $0.37/min | $0.35/min | $0.33/min |
| AI agents | Unlimited | Unlimited | Unlimited | Unlimited |
| Languages / Countries | 15 / 6 | 15 / 6 | 15 / 6 | 15 / 6 |
| Voice AI | ||||
| Outbound campaigns | Fair use | Custom limits | ||
| Inbound calls | ||||
| Simulation test calls | ||||
| AI call summaries | ||||
| Live call supervision | — | |||
| Knowledge base (PDF/DOCX) | — | |||
| Hybrid human/AI routing | — | |||
| A/B test personalities | — | — | ||
| Voice cloning | — | +A$0.10/min | +A$0.10/min | +A$0.10/min |
| Real-time web search | +A$0.05/min | +A$0.05/min | +A$0.05/min | +A$0.05/min |
| SMS messaging | +A$0.10 each | +A$0.10 each | +A$0.10 each | +A$0.10 each |
| MMS messaging | +A$0.65 each | +A$0.65 each | +A$0.65 each | +A$0.65 each |
| Outbound email (agent-sent) | Included | Included | Included | Included |
| Recordings & Compliance | ||||
| Call recording retention † | 30 days | 60 days ‡ | 90 days ‡ | 1 year ‡ |
| Included recording storage § | 2 GB | 15 GB | 75 GB | 500 GB |
| Forever Retention add-on ‡ | — | +A$45/mo | +A$60/mo | +A$195/mo |
| Transcripts & AI summaries | ||||
| DNC / opt-out scrubbing | ||||
| Calling-hours enforcement | ||||
| AI disclosure on outbound | ||||
| Audit logs | ||||
| Integrations | ||||
| API & webhooks | Full | Full | Full | Full + custom |
| Calendar & booking (Google, Calendly) | ||||
| CRM (HubSpot, Salesforce) | — | — | ||
| Numbers & Management | ||||
| Phone number provisioning | ||||
| Multi-location management | — | — | ||
| Analytics | ||||
| Basic analytics | ||||
| Advanced analytics | — | — | ||
| Support | ||||
| Email support | ||||
| Priority chat | — | |||
| Priority SLA | — | — | ||
| Dedicated account manager | — | — | — | |
| Custom onboarding | — | — | — | |
| Volume pricing | — | — | — | |
Per-message charges, billed in addition to your monthly plan.
| Message type | Outbound | Inbound |
|---|---|---|
| SMS (text) | A$0.10 | A$0.10 |
| MMS (image / media) | A$0.65 | A$0.65 |
Each outbound text the agent sends and each inbound message your numbers receive is metered at the rate above. Outbound email from your agent is free — no per-message charge.
All plans include outbound campaigns. You are fully responsible for complying with telemarketing and privacy laws in your country (including TCPA in the US, ACMA in Australia, CASL in Canada, and equivalent rules elsewhere).
Audelo helps you stay compliant by automatically:
By using outbound features you agree to our Acceptable Use Policy and indemnify Audelo against claims arising from your campaigns. Explorer usage is subject to fair use limits to prevent abuse.
† Call recordings are automatically deleted after the retention period for your plan unless Forever Retention is enabled. Call transcripts are kept for 24 months by default — each business can choose anywhere from 30 days to 7 years.
‡ Forever Retention (Starter, Pro, Enterprise only) disables time-based auto-deletion — recordings are kept until you manually delete them. Flat monthly fee: Starter A$45 · Pro A$60 · Enterprise A$195. Enable or disable anytime from Billing → Usage. Normal storage overage rates also apply when enabled.
§ Each plan includes a recording storage allowance (Explorer 2 GB · Starter 15 GB · Pro 75 GB · Enterprise 500 GB). Storage used above your allowance is billed monthly: Starter A$3.50 / GB · Pro A$3.00 / GB · Enterprise A$2.50 / GB. Explorer plans are not charged overage. Monitor usage from Billing → Usage.
Hit the button below to call our demo agent right now — no account needed. It books appointments, handles objections, and runs 24/7.
All prices AUD + GST.
Transparent billing: All usage including synthetic test calls deducts from included minutes first. Prices in AUD + GST. No lock-in contracts.
Ring your own team during business hours and hand the call to the AI outside them — including public holidays, in your own timezone.
The agent checks real availability and writes the appointment straight into your connected Google Calendar while the caller is still on the line.
Record a 15–30 second sample and the agent speaks with a clone of your receptionist's voice, rather than a stock one.
Full transcript, an AI summary and a recording for each call — searchable, exportable, and scored on ten conversation dimensions from Starter up.
Give the agent a staff directory and transfer rules, and it hands the caller to the right person mid-call instead of taking a message.
Agents work across 15 languages, and send the booking confirmation by text before hanging up.
Join businesses across 6 countries already using Audelo to answer every call, book more appointments, and qualify more leads — in 15 languages including English, Spanish, Portuguese, French, Arabic, Hindi, Mandarin, and more.
All prices AUD + GST.